Protecting you and ourselves

Privacy Policy

Graffic Jam Ltd is committed to protecting your privacy and complying with data protection legislation.

This privacy policy sets out how Graffic Jam Ltd (“we” or “us”) protects and processes any personal data we collect from you, or that you provide to us, when you visit and interact with https://graffic-jam.uk (“our site” or “the site”).

Please carefully read the following to understand our principles and practices regarding your data and your rights in relation to this. By submitting your personal data you indicate that you accept the terms of this policy.
For the purposes of The Data Protection Act 2018 (“the Act”) and General Data Protection Regulation (“GDPR”) EU 2016/679, the data controller is Sally Holland, registered office Studio 102B, The Werks Hub, 15-17 Middle Street, Brighton, BN1 1AL, UK.

Changes to our privacy policy

We reserve the right to change this policy, whenever required, by updating this page. Please check back, from time to time, to ensure that you are happy with any changes. This policy is effective from 31st July 2020.Information we collectIn the course of providing creative services, we may collect and process the following information:• your name, company name and job title• contact information inc. email address• demographic information, such as your postcode and interests• information that you provide at the time of registering to use our site or request a call-back, e.g. on our contact form • a record of our correspondence• details of your visit/s to our site including, but not limited to, traffic data, location data, weblogs and other communication data (please note: information gathered by the use of cookies or from your internet protocol (“IP”) address is not personally identifiable)Our use of IP address information

We may collect information about your computer, including your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing activities, and does not identify any individual. You are only personally identifiable once you choose to give us your data by completing our contact form.
If you would like to know more about the data we hold on your IP address, or to ask for this data to be deleted, please contact us at hello@graffic-jam.uk

Our use of cookies
A cookie is a small text file which asks permission to be placed on your device’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular website. Cookies allow web applications to respond to you as an individual – the web application can tailor its operations to your needs by remembering information about your preferences.
Our site uses cookies to identify each device that accesses the site from that of other web users – this helps us to provide you with the optimum experience when you browse our site.
In short, cookies enable us to:
• estimate our web audience size and usage pattern
• store information about your preferences, allowing us to customise the site according to your interests
• expedite or refine your searches
• recognise when you return to our site
You can accept or reject cookies from us the first time you visit our site, and periodically you will be prompted to reconfirm your decision. Please be aware that rejecting or removing cookies may impact on the functionality of the site and your subsequent user experience.

For further information about the cookies we use, to change your cookie setting, or to reject and remove cookies, please contact us at hello@graffic-jam.uk

Links to other sites
Our site may contain links to or from the sites of partner networks, advertisers or affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

How we use the information we gather
We gather personal information in order to understand your needs and provide you with an improved service, and in particular:
•for internal record keeping
•To optimise the site
•to improve our products and services
•to send emails about new services or other information which we think you may find useful or interesting
•to customise the site according to your interests and ensure that content is presented in the most effective way, for you and for your device
•to carry out our obligations arising from any contracts entered into, between you and us
•to notify you about changes to our service or business

For further information on the data we collect from you, or to request for this information to be deleted, please contact us at hello@graffic-jam.uk

Storing your personal data securely
We are committed to keeping your information secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and management procedures to safeguard the information we collect online.
The data that we collect from you may be transferred and stored at a destination outside of the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing and/or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and with GDPR.
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access specific parts of our site, e.g. the client login area, you are responsible for keeping this password confidential and we request that you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not always completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk. Once we have received your information we will use strict security procedures in an effort to prevent unauthorised access.

Queries, access to information, and your rights
The Act and GDPR give you the right to access information held about you.

Your data will only be used as stated above (see: How we use the information we gather).
However, you have the right to:

• request details of the personal information we hold about you
• withdraw your consent for any, or all, of these uses at any time

We will not sell, distribute or lease your personal information to third parties unless we have your permission; are required to do so by law; or we are required to enforce our terms of use and other agreements to protect the rights, property, or safety of Graffic Jam Ltd, our customers, or others (this includes exchanging information with organisations for the purposes of fraud protection).

If you believe that any information we are holding on you is inaccurate or incomplete, please contact us as soon as possible and we will amend any information found to be incorrect.
For any questions, comments or concerns relating to your personal information or our privacy policy, please contact us at hello@graffic-jam.uk or by post at Graffic Jam Ltd, Studio 102B, The Werks Hub, 15-17 Middle Street, Brighton, BN1 1AL, UK

© Graffic Jam Ltd 2023 | All rights reserved | Registered in England – company no. 08504418 / VAT no. 275373089 Contact Us

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